Job Description
Your success is a train ride away!
As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.
Are you ready to join our team?
Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.
Job Summary
Work Environment: Onsite Philadelphia, PA or New York, NY
The Senior Manager will own one or more IT processes within one functional area. Manage services provided to one or more internal and external customer(s). Work on multiple projects as a technical delivery team owner, and sometimes as a project leader while managing matrixed resources. Responsible for systems analysis, design development, integration enhancement, maintenance and support. Work closely with clients, business analysts and team members within the Systems Design & Development job family to understand the business requirements that drive the analysis and design of quality technical solutions. Align these solutions with business and IT strategies and in compliance with the organization’s architectural standards. Responsible for designing, coding, testing, implementing and supporting application software that is delivered on time and within budget as part of the Full Systems Development Life Cycle. Participate in component and data architecture design, technology planning, product evaluation, advanced testing processes and buy vs. build recommendations. Possess a solid understanding of development, testing and integration methodologies. Maintain knowledge of current and emerging IT products, services and processes. Adjust to constant business change. Provide client support, consultation and subject matter expertise for system development, maintenance and support.
Essential Functions
Provide subject matter expertise (SME) while managing across diverse teams.
Responsible for aligning information technology planning with the business strategy.
Work with business partners to understand business needs.
Lead and participate in an IT advisory board(s) to manage IT services demand.
Provide input to business technology planning within their functional area.
Minimum Qualifications
Bachelor’s Degree or equivalent combination of education, training and/or relevant experience.
Plus 9 years of relevant work experience.
Preferred Qualifications
Bachelor’s Degree or equivalent combination of education, training and/or relevant experience.
Plus 11 years of relevant work experience.
Knowledge, Skills, and Abilities
Hands‑on experience developing and supporting C++ applications, including performance‑critical or systems‑level software. Skilled in code reviews, debugging, and guiding best practices for efficient, maintainable, and reliable C++ development.
Extensive experience managing development projects
Hands-on experience using
Jira
to manage backlogs, sprints, dependencies, and releases in agile environments. Able to configure workflows, dashboards, and reports to provide clear visibility, drive accountability, and support effective delivery across teams.
Strong hands‑on
Java development
experience building and maintaining scalable applications. Capable of guiding design and architecture, performing code reviews, and mentoring developers while ensuring code quality, performance, and security best practices.
Practical experience implementing and maintaining
CI/CD pipelines
to automate builds, testing, and deployments. Focused on improving release reliability, enforcing quality gates, and promoting DevOps practices to accelerate delivery.
Proven track record of progressively providing technical and project leadership to deliver enterprise scale systems
Strong Agile delivery experience
Proven experience with API’s
Experience in managing teams and building relationships with people at a variety of levels
Demonstrated ability to launch and deliver one or more IT project(s) on time and within budget
Strong communication and interpersonal skills
The salary/hourly range is $149,400.00 – $193,644.00. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offe...