Job Description
**TITLE:** Shipping Coordinator Lead
**POSITION OBJECTIVE:** The Lead Shipping Coordinator is responsible for overseeing and optimizing all outbound shipping operations within a paper manufacturing environment. This role ensures timely, accurate, and cost\-effective delivery of finished goods while maintaining compliance with transportation regulations and customer requirements. The position requires strong coordination with production, warehouse, and customer service teams.
**QUALIFICATIONS:**
* High school diploma or GED required; associate or bachelor’s degree preferred
* 3–5 years of experience in shipping, logistics, or warehouse operations, preferably in manufacturing
* Prior experience in a lead or senior role is a plus
* Knowledge of freight operations (LTL, FTL, flatbed, and/or rail)
* Experience with ERP or warehouse management systems
* Familiarity with paper manufacturing products and handling requirements preferred
* Knowledge of international shipping and export compliance is a plus
* Able to lift up to 50 pounds routinely
* Excellent organizational and multitasking abilities
* Strong problem\-solving and decision\-making skills
* Effective communication and interpersonal skills
* High attention to detail and accuracy
* Ability to work in a fast\-paced, deadline\-driven environment
* Proficiency in Microsoft Office (Excel, Word, Outlook) ERP, AS400, IBS system and general computer programs.
* Ensure consistent, dependable attendance and demonstrate a willingness to accommodate non\-standard work hours as necessary
* Capable of effectively managing job\-related stress and fostering productive workplace interactions
**JOB RESPONSIBILITIES:**
* Coordinate daily shipping activities for finished paper products, including scheduling carriers, preparing documentation, and tracking shipments
* Ensure on\-time delivery performance while minimizing freight costs
* Serve as the primary point of contact for shipping\-related questions and issue resolution on the floor
* Assist in prioritizing workloads and assigning tasks to shipping personnel based on production and delivery schedules
* Collaborate closely with production and warehouse teams to align shipping schedules with manufacturing output
* Prepare and review shipping documents such as bills of lading, packing lists, and export documentation
* Communicate with carriers and logistics providers to arrange pickups and resolve scheduling issues
* Support training of new employees and reinforce standard operating procedures
* Collaborate with production and warehouse teams to ensure alignment of shipping schedules with output
* Ensure proper handling and loading of paper products, including rolls and palletized materials
* Manage relationships with carriers, freight brokers, and logistics providers
* Monitor shipment status and proactively resolve delays, damages, or discrepancies
* Ensure compliance with DOT, OSHA, and other regulatory requirements
* Maintain accurate r...