Job Description
Your success is a train ride away!
As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.
Are you ready to join our team?
Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.
Job Summary
Work Environment: Work will be onsite in Washington DC, Wilmington DE, Philadelphia PA or Chicago IL.
The Principal Systems Engineer, Hire to Retire, provides subject matter expertise and technical leadership across SAP SuccessFactors Cloud applications, SAP HCM Payroll and Benefits, and SAP S/4HANA processes. The role serves as a technical lead and point of escalation for complex initiatives, including system enhancements, integrations, and modernization efforts such as S/4HANA conversion activities.
This position is responsible for the analysis, design, development, integration, and enhancement of HR technology solutions supporting Amtrak’s end-to-end Hire to Retire processes. The engineer will play a key role in ongoing support and innovation of SuccessFactors modules, SAP HCM Payroll/Benefits, and related S/4HANA capabilities.
Essential Functions
Lead the development, optimization, and effective use of SAP SuccessFactors Cloud applications, SAP HCM Payroll and Benefits, and S/4HANA functionality to deliver efficient HR processes and actionable insights.
Serve as the technical lead for HR modernization initiatives including S/4HANA implementation or conversion, ensuring alignment with enterprise architecture and integration standards.
Own and guide the full development lifecycle, including requirement validation, solution design, configuration, development, and rigorous unit/integration testing.
Develop and document technical specifications, design documents, and system architecture artifacts reflecting as-built solutions.
Partner with business stakeholders, functional analysts, architects, security teams, and developers to provide expert guidance on SAP HR technologies and integration patterns.
Conduct or contribute to sizing and scoping of SAP HCM, SuccessFactors, and S/4HANA technical requirements.
Develop and support solutions across SAP HR platforms—on-premise HCM Payroll/Benefits, cloud-based SuccessFactors, and embedded S/4HANA processes.
Provide Tier-3 technical support, troubleshooting platform issues, performance tuning, coordinating patches/releases, resolving integration failures, and addressing audit or compliance requirements.
Oversee or collaborate with third-party implementation partners and technical resources delivering services to Amtrak.
Minimum Qualifications
Bachelor’s Degree or equivalent combination of education, training and/or relevant experience.
Plus 7 years of relevant work experience.
Experience across SAP HR technologies, including
SuccessFactors, SAP HCM modules such as Payroll and Benefits
.
Experience supporting or participating in
SAP S/4HANA implementation or conversion projects
, especially related to payroll and other HR transformations.
Experience with SAP SuccessFactors, SAP HCM Payroll/Time/Benefits modernization initiatives and migrations to EC Payroll/S/4HANA.
Broad, hands-on experience across systems development, systems analysis, integration frameworks, and SAP HR platforms.
Experience managing or coordinating third‑party technical teams.
Excellent troubleshooting and platform diagnostic skills.
Preferred Qualifications
Bachelor’s Degree or equivalent combination of education, training and/or relevant experience.
Plus 9 years of relevant work experience.
Knowledge, Skills, and Abilities
Excellent documentation and communication skills, including articulating complex architectures effectively
Extensive experience with Agile methodologies, ability to work under deadlines, and understanding of business operations and systems requirements processes
The salary/hourly range is $124,600.00 – $161,352.00. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-ter...