Job Description
**Job Overview**
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Join Muse Freight, a leading company in the Transportation \& Logistics industry. At Muse Freight, we are passionate about delivering exceptional service and exceeding our clients' expectations. As a Freight Broker / Account Executive, you will play a crucial role in building strong relationships with our clients and ensuring their satisfaction. Located in Overland Park, Kansas, Muse Freight offers a hybrid remote work environment that provides flexibility and work\-life balance. You will have the opportunity to have a flex schedule while also being part of a collaborative team.
**Salary plus commissions up to 40% of GM \- with NO seat cost!**
Salary Range: $45,000\.00 \- $550,000\.00 per year
**Benefits**
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Annual Base Salary \+ Commission \+ Bonus Opportunities
Paid Time Off (PTO)
Flexible Schedule
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Parental Leave
Hands on Training
Mon\-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Annual Bonus
Paid Holidays
Gym Membership
**Requirements**
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* Experience: Minimum of 1 year of experience in a similar role within the Transportation \& Logistics industry.
* Problem\-Solving: Strong problem\-solving and critical thinking skills to address client needs and overcome challenges.
* Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with clients and internal teams.
* Ability to handle multiple projects and / customers at a single time.
* Customer Focus: Strong customer service orientation, always striving to meet and exceed client expectations.
* Self\-Motivated: Ability to work independently, take initiative, and prioritize tasks.
* Team Player: Demonstrated ability to collaborate and work effectively within a team environment.
**Responsibilities**
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* Client Management: Build and maintain strong relationships with existing clients and carriers serving as their main point of contact for all inquiries and needs.
* New Business Development: Identify and pursue new business opportunities to expand our client base.
* Account Analysis: Analyze client accounts, monitor performance, and identify areas for improvement or upselling.
* Monitor and report on key performance indicators (KPIs), such as shipment volumes, revenue, and customer satisfaction, to track account performance and identify areas for improvement.
* Stay up\-to\-date with industry developments, market trends, and regulatory changes that may impact the freight brokerage industry or client operations.
* Participate in industry events, trade shows, and networking activities to build industry relationships, generate leads, and promote the company's services.
* Problem Solving: Address and resolve any issues or concerns raised by clients, providing effective solutions in a timely manner.
**About Us**
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