Coordinator Lab Distribution – Integrated Lab – St. Vincent Medical Center

**Summary of Primary Function/General Purpose of Position** The Coordinator Lab Distribution coordinates courier routes by scheduling and dispatching courier assignments to accommodate specified timeframes. Responds to phone requests for pickup and delivery of specimens, reports, and supplies. Serves as the liaison between the couriers and Lab Supervisors or Managers. **Essential Job Functions** * Coordinates the operation of the courier services with the contract vendor and holds vendor accountable for compliance with the terms of the service agreement. * Responsible for the accuracy of all delivery manifests in laboratory and maintains for safe record keeping for lab compliance. * Responsible for the timely and efficient delivery of all orders. * Prepares customer orders for shipment, using all prescribed packaging methods to ensure integrity of the shipment. * Maintains stock items ordered by customers while meeting productivity, accuracy, and customer service goals. * Serves as orimary dispatcher for on\-demand requests. * Communicates with couriers to meet the service demands required. * Communicates client concerns. * Coaches and trains new and existing couriers. * Administers laboratory protocol for drivers. * Works with outside courier service to determine if request can be incorporated on an existing route. * Supervises outside courier route schedules to improve efficiencies for existing and new laboratory accounts and reduce costs. * Reconciles all vendor invoices for laboratory courier charges and evaluates cost\-saving opportunities. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job\-related duties as required by their supervisor, subject to reasonable accommodation. **Licensing/Certification** None **Education** High School/GED (required) Associates (preferred) **Work Experience** 5 years related work experience as a courier (preferred) Experience with laboratory inventory, supply distribution, and/or laboratory specimen tracking (preferred) Leadership experience in courier services (preferred) **Training** None **Working Conditions** Periods of high stress and fluctuating workloads may occur May be exposed to physical altercations and verbal abuse May be exposed to adverse weather conditions; cold, hot, dust, wind, etc. May be exposed to high noise levels and bright lights May be exposed to limited hazardous substances or body fluids\* May be exposed to human blood and other potentially infectious materials\* May have periods of constant interruptions General office environment Required to car travel to off\-site locations, occasionally in adverse weather conditions Long\-distance or air travel as needed\- not to exceed 10% travel Prolonged periods of working alone * Individuals in this position are required to exercise uni...